DELIVERY FAQ’s

How long is delivery?

We deliver most items within 3-5 working days, with in-stock items dispatched within 48 hours of ordering. Once an order has been received, you will be provided an update on when your order has been dispatched, and provided with tracking details to check the status of your delivery.

For out-of-stock items, we usually receive new stock within 24-48 hours, and any item that is out-of-stock at time of purchase will be subject to an additional 24-48 hours for delivery.

What time should I expect my order to arrive?

Delivery of your order can be any time from 7am until 9pm weekdays. If you require more information on a specific time of delivery, please get in contact.

Can I change my delivery date?

Yes, providing your order has not been dispatched, you can change your delivery to a more suitable date. Please get in contact as soon as possible to ensure your order has not already been dispatched. Once an order has been dispatched, you are unable to change the delivery date.

Do you offer delivery outside the UK?

Yes, we can ship your order worldwide, however this would incur further shipping costs. Please get in touch and we will provide you with a price on delivery to your location outside the UK.

What if my order has not arrived?

Please get in contact immediately on 01630 638 230.

Free uk delivery

We offer Free UK Delivery for all orders placed on our website. There is a surcharge if you live in rural or non mainland areas of Scotland. We deliver most items within 3-5 working days of receiving your order. Smaller items are usually delivered by Royal Mail 1st class , 2nd class & signed for service – allow 5 working days for delivery, and longer near Christmas and just after a bank holiday.

Larger items are sent either via courier or using our own transport and a signature is required at all times.

Delivery times and charges vary depending on the item so please check the listing details of your chosen item carefully before ordering.

All orders may be collected from our premises free of charge.

Non Mainland areas of Scotland and Ireland – delivery available at a supplement, please ask for a quote before buying.
*Note – All orders to Northern Ireland are delivered on a pallet.

TELEPHONE NUMBER REQUIRED – Please always provide us with at least one contact telephone number (preferably a mobile).